Engineering Normative Requirements

Requirements engineering is the critical phase of the software engineering process, where complex, heterogeneous human needs, together with environmental constraints have to be captured and translated into system requirements. In this paper we recall the concept of normative environment, discuss the problems and challenges related to the requirements analysis in this kind of environments and present an approach for dealing with such problems. Finally, we apply the approach to a simple case study to verify its suitability and to highlight open points to be addressed in the future.